Terms & Conditions

Terms of Service

1. Acceptance of Terms

By placing an order on this website, you agree to these Terms of Service. If you do not accept these terms, please do not place an order.

2. Company Information

LunarWolfPack – Sole Proprietorship (France)
SIRET: 991 292 624 00012
Address: 200 Rue de la Croix Nivert, 75015 Paris, France
Email: contact@lunarwolfpack.com

3. Products & Customization

All products are made on demand. As such, minor differences in print placement or color may occur. These are not considered defects.

4. Pricing & Payments

  • All prices include taxes where applicable.
  • Shipping is included in the displayed price.
  • Payments are processed at checkout.
  • Available payment methods are listed during the checkout process.
  • US customers are responsible for any applicable import duties or taxes.

5. Shipping & Delivery

  • Orders are fulfilled from US or EU locations based on your delivery address.
  • Production time: 2–7 business days (may vary).
  • Delivery time depends on your location and shipping provider.
  • Tracking is provided when available.
  • We are not liable for shipping delays due to customs, holidays, or carrier issues.

6. Returns & Refunds

  • As products are custom-made, returns are accepted only in case of defect or error.
  • Contact us within 14 days of delivery with a photo and description of the issue.
  • We may issue a replacement or refund depending on the situation.
  • Return shipping costs may apply.
  • Orders cannot be cancelled once production has started.

7. Limitation of Liability

We are not liable for any indirect or consequential damages. Our total liability is limited to the purchase amount of the item concerned.

8. Intellectual Property

All designs, images, and content on this site are owned by LunarWolfPack. You may not reproduce or use them without permission.

9. Modifications

We reserve the right to update or change these Terms at any time. The version active at the time of your order will apply to that purchase.

10. Governing Law

  • For EU customers, these Terms are governed by French law.
  • For US customers, applicable local laws apply.
  • In all cases, mandatory consumer rights cannot be waived.

11. Contact

For any questions or concerns about these Terms, please contact us at:
contact@lunarwolfpack.com